WorkMatters

Work Matters is a podcast for leaders who know that better results do not come from reorganizing boxes, adding technology, or asking people to work harder. They come from redesigning the work itself. Hosted by Thomas Bertels, work design and operating model expert and author of the award-winning business fable "Fixing Work", each episode explores how organizations can improve performance by rethinking how work gets done. Through conversations with leaders, researchers, and thinkers from around the world, Work Matters examines the real challenges facing organizations today: AI-enabled work, operating model redesign, workforce strategy, leadership, employee experience, productivity, governance, organizational change, and the future of management. The show goes beyond generic “future of work” commentary. It focuses on the practical questions leaders need to answer: How should work change when AI can perform tasks, make recommendations, or coordinate activity? Who owns the design of work across HR, IT, operations, and strategy? How do organizations create the capabilities needed to execute their strategy? Why do transformation efforts stall—and what makes change stick? How can leaders build organizations that are more effective, adaptable, and human? Whether you are a CEO, CHRO, operating leader, transformation executive, consultant, or manager trying to make work better, Work Matters offers practical ideas and informed perspectives for designing organizations that can perform in a changing world.